Aurelle Sleep™ Privacy Policy

Last updated: June 2026

This policy applies to information connected with the Aurelle Sleep™ online store and related customer support activities. By using our website, you acknowledge the practices described below.

1. Information Customers May Provide

We may receive information directly from customers when an order is placed, a message is sent to customer support, or a store feature is used.

This information may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing details needed for order handling
• Order number, product selections, and purchase details
• Information included in customer service messages

2. Checkout and Payment Handling

Payment information is processed through third-party payment providers. Aurelle Sleep™ does not store full payment card numbers on its website.

Payment providers may collect and process information needed to authorize, review, or complete a transaction according to their own service requirements.

3. Website Usage Information

When visitors browse our website, certain technical and usage information may be collected to help the store function properly and improve the shopping experience.

This may include:

• Device and browser information
• Pages viewed on the website
• General interaction activity on product pages or store pages
• Approximate visit time
• Referring page or traffic source
• Website performance information

This information helps us understand how the website is used and how store pages may be improved.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functions, remember certain preferences, help checkout operate properly, review website performance, and improve page usability.

You may manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are turned off.

5. How Information May Be Used

Information collected through our store may be used for normal business and customer service purposes, including:

• Processing and confirming orders
• Arranging shipping and delivery
• Providing order updates and customer support
• Responding to questions, requests, or service concerns
• Reviewing return, refund, or damaged item requests
• Improving website content, navigation, and product information
• Maintaining store reliability and checkout functionality
• Keeping records needed for reasonable business operations

Customer information is used only as reasonably needed to operate the store, support orders, and provide a clear shopping experience.

6. Limited Information Sharing

Aurelle Sleep™ may share limited information with service providers that help operate the store and complete customer orders.

These service providers may include:

• Payment processors
• Shipping and delivery carriers
• Website hosting or ecommerce platform services
• Customer support tools
• Email communication services
• Analytics and website performance tools

These providers receive only the information needed to perform their services. Aurelle Sleep™ does not sell customer personal information.

7. Store Improvement and Measurement

We may use measurement tools to understand store performance, page activity, product interest, and general shopping behavior.

This information may help us improve product pages, website layout, customer communication, and the overall shopping experience.

8. Data Care and Security

We use reasonable technical and organizational measures to help protect information handled through our website. However, no online transmission or storage method can be guaranteed to be completely secure.

Customers are encouraged to provide accurate information and keep order-related details private where appropriate.

9. Information Retention

Information may be kept for as long as needed to process orders, provide customer support, maintain business records, respond to requests, and meet applicable operational requirements.

When information is no longer needed, it may be deleted, anonymized, or retained only where appropriate for business or recordkeeping purposes.

10. Customer Privacy Choices

Depending on your location, you may have certain options related to personal information. These may include requesting access, correction, deletion, or limits on certain uses of information.

To submit a privacy-related request, please contact us using the information listed below. We may need to verify certain details before completing a request.

11. Email Communications

Customers may receive order confirmations, shipping updates, support replies, and service-related messages when needed to complete or support a purchase.

If promotional emails are offered, customers may unsubscribe by following the instructions included in the message. Order-related or service-related messages may still be sent when necessary.

12. Third-Party Websites

Our website may include links to external websites or third-party services. Aurelle Sleep™ is not responsible for the content, privacy practices, security, or operation of external websites.

We recommend reviewing the privacy information of any third-party website you choose to visit.

13. Updates to This Policy

This Privacy Policy may be updated from time to time. Any revised version will be posted on this page with an updated date.

Continued use of our website after updates are posted means the revised policy has been acknowledged.

14. Contact Information

If you have questions about this Privacy Policy or how information is handled, please contact us using the details below:

Brand: Aurelle Sleep™
Company Name: Vivre Luxe
Address: 1933 S Broadway #1020, Los Angeles, CA 90007, United States
Phone: +1 (213) 745-4970
Email: orders@vivreluxe.com